Technical Support

How to Contact Customer Support
If you are having problems with your service please contact us at (918) 775-4151.  If you are experiencing problems after normal business hours or on weekends, please call (918) 775-4151.  Your call will roll over to our after hours support.  If after hours support does not pick up right away, please leave your name and phone number at the prompt and we will return your call as soon as possible.

Troubleshoot Your Television
  • Check your power connections
  • Check all cables going from cable box to your television
  • Is your TV on the correct channel or input setting?
  • Change the batteries in your remote.  Is there a clear path between your remote and the IR receiver on your TV or cable box?
  • Reset the cable box by turning off and then unplugging the box for at least 10 seconds.
  • Trouble with volumn. Ensure both the television and cable box volumn controls are set properly.

Troubleshoot Your Internet Connection 
  • Reboot your computer
  • Reboot your wireless router
  • Check your computer for viruses
  • Check all cables on your computer and router.